Getting Ready for the Launch of Firefox 3
We’re nearing the finish line for Firefox 3, so it’s a good time to share our plans for the launch marketing that will introduce Firefox 3 to the world.
As with every previous major version launch, we will be utilizing a combination of traditional marketing and PR programs with community and grassroots outreach. This combination has served us well over the past four years to drive adoption to over 160 million people worldwide, build the Firefox brand, and provide meaningful opportunities for participation at launch.
Core launch principles
It all starts with a great product.
Firefox 3 is the strongest version of Firefox we’ve ever built. It contains over 14,000 improvements from Firefox 2 and reflects three years of work by Mozilla project developers. Active use of Firefox 3 beta versions is roughly 4x what we saw at peak for Firefox 2 betas, and, most importantly, beta testers are sticking with Firefox 3, indicating it is already delivering a great daily experience.
Reflecting the strength of Firefox 3 across multiple dimensions – performance, user experience, security, customization, and web standards support – the theme for the Firefox 3 launch is: “A No Compromises Web Experience”. The core idea we will communicate in our launch marketing is that no other web browser matches Firefox 3 and the quality of the experience it delivers against these key measures.
The growth of Firefox is being supported by an active and vocal community of end users. We aim to give our community new tools and more importantly new reasons to continue the word of mouth referrals that have amplified awareness of Firefox.
Firefox is global. We will be shipping with over 40 language versions on launch day, and our launch will touch as many parts of the world as we can reach.
Our goals are simple: to accelerate the growth of Firefox and drive significant new user adoption beginning with the launch of Firefox 3 and continuing through the lifecycle of this release.
Driving awareness for Firefox 3
Press outreach: We will be conducting worldwide press tours for Firefox 3 in the US, UK, Germany, France, Spain, Italy, Poland, China, Japan and Brazil. We’ll meet with technology and business reporters in each country to present Firefox 3 and showcase new features that make their debut with this release.
Viral marketing: We have been working on a global, participatory marketing program that we will announce very soon. We wanted to give Firefox users all over the world a fun, easy way to join in on the launch and have developed a program that we think meets this objective well. More details when we unveil this program on spreadfirefox.com.
Search engine marketing: We will shift our ongoing search engine marketing program to focus exclusively on the launch in the weeks just prior to final release of Firefox 3. We’ll also be rolling out new search engine marketing campaigns in the UK, France and Germany (to complement our campaigns in the US and Japan).
Partner program: We are working with a group of add-on partners for the first time ever at launch to highlight the strength of the Firefox add-ons ecosystem. Partners will spread the word about Firefox 3 to users of their add-ons and will also work with us on press outreach.
Helping people get Firefox 3
All of our awareness generating activity is intended to drive visits to getfirefox.com, which serves over 85% of the cumulative downloads for Firefox. We’ve made major enhancements to the visual design and content on mozilla.com in preparation for the launch.
Website redesign: Mozilla.com has been completely overhauled for Firefox 3. New imagery and messaging evolves the Firefox brand while remaining true to the straightforward, human voice we’ve established.
Screencasts and tutorials: We are producing several screencasts and working on a project to invite community participation in creating more, to show people what’s new and useful in Firefox 3. We’ve also developed several quick and easy tutorials that will go live with the new site at launch.
But wait, there’s more!
Firefox 3 Parties: Continuing a hallowed tradition here at Mozilla, we are updating our Firefox Party Planner with the goal of topping the hundreds of parties held all over the world at the launch of Firefox 2. As usual, we will send party hosts a Firefox party kit upon registration.
Everyone on the extended Mozilla marketing team is excited about this launch, and we can’t wait to kick off what is shaping up to be the strongest Firefox release yet. Expect to hear more about the launch in the coming weeks on Planet Mozilla from the members of the team.






Jesse Ruderman 9:49 pm on April 23, 2008 Permalink |
I don’t think “A No Compromises Web Experience” sounds very strong.
Ο Firefox 3 χρειάζεται το marketing « Altervedo’s Weblog 1:13 am on April 24, 2008 Permalink |
[...] blog του, o Paul Kim, υπεύθυνος marketing για την Mozilla Foundation, διατυπώνει 8 σημεία που θα χαρακτηρίσουν την στρατηγική προώθησης του [...]
David Naylor 1:30 am on April 24, 2008 Permalink |
Having seen the upcoming mozilla.com I can just say: Wow! Great graphics, great wording, great structure.
foxiewire.com 3:20 am on April 24, 2008 Permalink |
PKB » Getting Ready for the Launch of Firefox 3…
We’re nearing the finish line for Firefox 3, so it’s a good time to share our plans for the launch marketing that will introduce Firefox 3 to the world.As with every previous major version launch, we will be utilizing a combination of tradi…
Ganymede Launch Plans « Ian Skerrett 6:41 am on April 24, 2008 Permalink |
[...] Ganymede Launch Plans I am starting to work on the launch plans for Ganymede. I have a lot of respect and admiration (especially their graphics) for the way Mozilla promotes Firefox, so it was great to see Paul Kim blogging about their plans for Firefox 3. [...]
Doug 8:03 am on April 24, 2008 Permalink |
If that’s the launch theme, *please* include a hyphen: “A No-Compromises Web Experience”. It’s more grammatically correct, and (as a result) it reads better and looks better. Starting with “A No” is awkward and halting.
Mozilla in Asia » Blog Archive » links I thought were interesting today 10:30 pm on April 24, 2008 Permalink |
[...] Getting Ready for the Launch of Firefox 3 Mozilla’s Paul Kim on our plans for launch [...]
tecosystems » links for 2008-04-25 10:31 pm on April 24, 2008 Permalink |
[...] PKB » Getting Ready for the Launch of Firefox 3 the marketing and launch for FF3 (tags: marketing firefox ff3 via:ian) [...]
Around the Browsersphere #9 2:21 am on April 28, 2008 Permalink |
[...] Paul Kim discusses marketing plans as the release of Firefox 3 nears. [...]
Aaron Mc Adam 4:27 am on April 30, 2008 Permalink |
Is there any way universities can help promote firefox 3?
Paul Kim 5:54 am on April 30, 2008 Permalink |
Aaron: absolutely. Visit http://www.spreadfirefox.com/campusreps to learn how you can get involved. Jay Patel is the contact person for our Campus Reps program and you can reach him at jay at mozilla dot com.
Stefan Scholl 5:26 am on May 2, 2008 Permalink |
Too bad I can’t update to FF3, because I don’t know if the add-ons I rely on still work under FF3.
“They” changed the add-ons page. Important information isn’t available anymore. I can’t go there and see which versions of FF are supported by my favorite add-ons.
Paul Kim 7:32 am on May 2, 2008 Permalink |
Last night a revision was made to our add-ons site that restored information on application compatibility ranges on add-on details pages.
See http://blog.mozilla.com/basil/2008/05/01/minor-revision-to-amo-v3.4.1/ for more information.
BobChao 11:07 pm on May 9, 2008 Permalink |
Please don’t forget to upload the screencast videos to dotSub, that way we can translate the videos’ CC to other languages (instead of English only, again.)
Tim 7:15 am on June 12, 2008 Permalink |
Hey Paul,
I am currently writing my bachelor thesis about the marketing-communication of open source projects with the example of mozilla.
I do have some questions which are not directly connected to this topic and would like to ask them in an email, since it is too detailed for this site.
but to summarize it, I would like to know if these marketing ideas are all generated within the community, or if they are only intitiated into the community. (meaning the core idea comes from the full-time employees.)
I would really like to get some feedback about that, since information on the web is not 100% clear and differs from site to site.
A appreciate your help!
Thanks